Frequently Asked Questions (FAQ) - All the important information at a glance!
Do you have questions about the materials supplied by mah-ATN GmbH?
Here you will find answers to frequently asked questions:
There are several ways you can order from us, and we are pleased to offer you these options.
WebshopYou can order directly on our website. Simply select the products you want and follow the instructions to place your order.
Email: You can also place your order by email at service@mah.de. Simply send us an email with your order details and your customer number.
Phone: You can also order by phone. Simply call us (Tel: 089/74 482 482) and have your customer number ready to expedite the ordering process. This helps us process your order efficiently and accurately.
We look forward to receiving your orders.
Yes, because at mah-ATN GmbH we place great importance on environmental protection.
We have been known for our use of cork as an environmentally friendly natural product since 2016. All our products are recyclable, and many of our items are made from recycled material.
We invite you to discover our world of high-quality upholstery materials and accessories. At mah-ATN GmbH, we are committed to sustainable and environmentally conscious production. For personalized advice or to discuss joint project solutions, please do not hesitate to contact us. We look forward to assisting you with your eco-friendly business needs!
Samples (up to 3 free of charge), sample cards and sample folders can be ordered in various ways:
WebshopYou can order directly on our website. Simply select the products you want and follow the instructions to place your order.
Email: You can also place your order by email at service@mah.de. Simply send us an email with your requirements.
Phone: You can also order by phone. Simply call us (Tel: 089/74 482 4-0) and have your customer number ready to expedite the ordering process. This helps us process your order efficiently and accurately.
We are very sorry that you are experiencing difficulties with your delivery. Our top priority is Your satisfactionWe always strive to fulfill all orders smoothly and on time. However, should you encounter a problem, we are here to resolve it as quickly as possible.
Please contact our team immediately. Customer service Please contact us to clarify the matter. You can reach us by phone or email at service@mah.de. Our service team is available Monday to Thursday from 08:00 AM to 17:15 PM and Friday from 08:00 AM to 14:45 PM.
Please provide us with the details of your order and the nature of the problem so that we can resolve the situation for you as quickly as possible. Your concern is important to us, and we will do our best to find a fast and satisfactory solution.